Need help with Auranova? We're here for you.
Frequently Asked Questions
How do I import music into Auranova?
You can import music files via WiFi transfer from your computer, from the iOS Files app, or by extracting audio from videos in your photo library. Open the app, tap the import button, and choose your preferred method.
What audio formats are supported?
Auranova supports MP3, AAC, M4A, WAV, FLAC, AIFF, OGG, and most common audio formats. Files are played natively without conversion.
How do I restore my Pro purchase on a new device?
Auranova Pro is tied to your Apple ID. On your new device, open Auranova and go to Settings. Your purchase will be restored automatically. If not, tap "Restore Purchases" in the Pro section.
Why can't I hear audio through my Bluetooth speaker?
Make sure your Bluetooth device is connected in iOS Settings → Bluetooth. If using AirPlay, tap the AirPlay icon in the player controls and select your device. Try pausing and resuming playback after connecting.
The visualizer isn't showing — what should I do?
Visualizers require active audio playback. Make sure a song or radio station is playing. If the screen is black, try switching to a different visualizer mode in Settings. Some presets require Auranova Pro.
Does Auranova collect my data?
No. Auranova does not collect, track, or transmit any personal data. All your music, playlists, and settings stay on your device. Read our full
Privacy Policy for details.
Can I get a refund for Auranova Pro?
All purchases are processed by Apple. To request a refund, visit
reportaproblem.apple.com and sign in with your Apple ID.